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SEE ALSO - Topics Related to CRM ROI with Tom Pisello:
Contact Centers with Lori Bockland,
Small-to-medium Enterprise Market with Jim Berkowitz,
CRM Technology & e-CRM with Paul Greenberg,
Partner Relationship Management (PRM) and CRM Strategy with Bob Thompson,
Contact center technology and management with Donna Fluss,
CRM for small or midmarket companies with Jim Berkowitz,
CRM Basics with Paul Sweeney,
Customer Loyalty with Michael Lowenstein,
Sales effectiveness and SFA with Chris Selland,
Using Microsoft CRM with Richard Smith,
Using Oracle/Siebel/PeopleSoft with William Band,
Using SAP CRM with Srinivasa Katta,
CRM implementation: Hosted vs. on premise with Alan Winters |
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