Expert Knowledgebase
CRM Technology & e-CRM with Paul Greenberg
Better online customer segmentation tools?
(21 JUN 2004)
Do you think there is a need for improved, online customer segmentation capabilities to be delivered to the end-user of CRM tools, like actual salespersons, marketing personnel? If so, which vendors are workin...
Content for CRM portal
(21 JUN 2004)
Where can I find more information on the "best" content for an internal CRM portal? I need to design a portal to improve relationships between IT and its "clients."
Moving from Vantive to PeopleSoft CRM
(21 JUN 2004)
We're just ending a long effort implementing our CRM on Vantive 8.2 with a high degree of customization and now we're faced to the fact that this platform will no longer be supported by PeopleSoft. Furthermore,...
Help with PeopleSoft in Canada
(21 JUN 2004)
Do you have a list of Canadian consulting companies (other than the big 5) that
have done, or have expertise in, upgrade of Vantive to PeopleSoft CRM8?
CRM and security
(21 JUN 2004)
Are people concerned about deploying CRM systems over the internet without strong security ?
CRM for real estate industry
(21 JUN 2004)
I'm looking to implement a CRM solution for a real-estate company that primarily sells high rise condo units. Basic functions are sales & marketing with light service after the sale. Currently I'm looking at S...
Exporting data from Siebel
(21 JUN 2004)
My question involves enterprise information management (EIM), for export processes where data is exported from a Siebel application to a non-Siebel application and data is exported from the Siebel database.
...
Using CRM solution from current ERP provider vs. third party CRM product
(21 JUN 2004)
How important is it to work with the CRM technology offered by your backend
ERP provider, vs. a third party CRM solution?
So that I can speak intelligently with our IT deptartment, what current
technol...
Industry standard for developing CRM?
(21 JUN 2004)
Are you aware of an industry "standard" or common UML model for the CRM
space that developers can use as basis for their analysis/design activities?
Data export and call center software for truck dealership
(21 JUN 2004)
I am looking to create a CRM department for my organization which is a 6
(soon to be 7) facility dealership for heavy truck sales, parts and service.
Currently we have about 6,000 active accounts. All the raw...
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