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Experts on Demand
much employee education does compliance really need?
QUESTION POSED ON: 09 OCT 2006
QUESTION ANSWERED BY: Ed Tittel
The short answer is: "As much as it takes for them to understand what they must do, and what they can and can't say, for the organization to get into and stay in compliance." A longer answer usually involves working with various employee groups to find out how much they know and understand, and then applying as much training as is needed to bring them up to speed on how compliance requirements and matters impinge on their working lives. Remember also, that new employees need such training as part of their introduction or orientation to an organization (this also applies to those who change jobs and may need to master new and different subject matters). Ongoing training is probably also a good idea in order to keep best practices and procedures fresh in employee's minds, while also reminding them of ongoing needs related to staying in compliance, or responding to changes in compliance rules and regulations as they occur.
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